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Q: My pom is a bit flattened from shipping.  What do I do?

You can hold the pom by the strings/snap and give it a good shake out.  If it needs a little more, use a blow dryer on medium heat for about 15 seconds...not too long because it will melt the pom!  SOME poms can be combed out as well.


Q: How do I attach my pom if it has strings?

I have a great video on my Instagram TV (@LifesLittleThingsCO) showing the steps of attaching a pom to a hat securely.  You will need a tapestry needle.


Q: How do I attach my pom if it has a snap?

Unsnap the male end from the snap on the pom.  Use a strong thread to sew on the male end to your project using the holes on the snap. (I use embroidery/cross stitch floss) Then attach pom and you are all set!


Q: Can I wash and dry my pom in the washing machine and dryer?

NO!  Spot clean pom if it is needed and then re-fluff.  NEVER put a pom into the dryer.  It will melt the hairs.


Q: What is your return/exchange policy?

The return/exchange policy can be found here.


Q: What is your processing/shipping policy and timing?

The processing/shipping policy can be found here.  Processing time is stated at the top of each collection.



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